Effective Date: September 2023
Introduction
Thank you for choosing Sokolima, our electronic platform for trading in agricultural commodities and services (the “Platform”). Sokolima is an Application of Sokolima Exchange Limited (SOEX) that provides information services to facilitate the buying and selling and general trading of agricultural products and services.
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Platform. By accessing or using our Platform, you consent to the practices described in this Privacy Policy.
Information We Collect
Personal Information: When you create an account or use our Platform, we may collect personal information such as your name, email address, contact number, postal address, and other information necessary for providing our services.
Transaction Information: We may collect information about your transactions made through the Platform, including the details of the commodities or services bought or sold, transaction amount, payment details, and other related information.
Log Data: When you use our Platform, we automatically collect certain information, including your IP address, browser type, operating system, referring URLs, access times, and pages visited. This information is used for analyzing trends, administering the Platform, and gathering demographic information.
Cookies and Similar Technologies: We may use cookies, pixel tags, and other similar technologies to enhance your experience on our Platform. These technologies help us recognize your device, remember your preferences, and provide customized content. You can manage your cookie preferences through your browser settings.
Use of Information
We use the collected information for the following purposes:
Providing Services: To facilitate your use of the Platform, including processing transactions, verifying your identity, and communicating with you regarding your account.
Improving the Platform: To analyze usage patterns, diagnose technical issues, develop new features, and improve the overall functionality and user experience of the Platform.
Marketing and Communication: To send you promotional materials, newsletters, updates, and other communications related to our services. You can opt-out of receiving marketing communications at any time.
Legal Compliance: To comply with applicable laws, regulations, or legal processes, and to protect our rights, property, and safety, as well as the rights, property, and safety of our users and others.
Information Sharing and Disclosure
We may share your personal information in the following circumstances:
Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf, such as payment processing, data analysis, marketing assistance, and customer support. These service providers will have access to your personal information only to the extent necessary to perform their functions.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or third party involved.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests or orders.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Your Rights
You have certain rights regarding your personal information, including the right to access, correct, update, or delete your information. If you wish to exercise any of these rights or if you have any questions or concerns regarding the processing of your personal information, please contact us using the following contact details: [email protected].